Refund policy

We strive to provide a seamless and satisfying shopping experience for all our customers. Here’s our exchange policy: 

       1. Policy Duration 

You have 5 days from the date of purchase to request an exchange. Unfortunately, requests made after this period cannot be accommodated.

       2. Return Eligibility

Items must be unused, in the same condition that you received them and in their original packaging. You’ll also need the receipt or proof of purchase.

       3. Situations Eligible for Exchange

Defective/Damaged Products: Damaged items can be exchanged for the same product or store credit if unavailable.

Incorrect Item Sent: We will replace it or provide store credit at no cost. 

Incomplete Orders: Missing items will be sent promptly, or store credit will be issued.

Wrong Size Received: Eligible for replacement or store credit.

      4. How to Request an Exchange

Contact Us Within 24 Hours: Reach out via Email (hey@cora-world.com) with your order number and issue details.

Return the Item Within 3 Days: Items must meet the return eligibility criteria.