Refund Policy

At Cora, we aim to ensure that you are fully satisfied with your purchase.

1. Eligibility for Refunds/Returns

We accept returns or exchanges within 7 days of delivery if:

  • The item is unused, unworn, and in its original packaging.
  • Proof of purchase is provided.

2. Non-Returnable Items

We do not accept returns for:

  • Custom-made or engraved pieces
  • Sale or discounted items
  • Items showing wear, damage, or alteration

3. Refund Process

Once your return is received and inspected, you’ll be notified of the approval or rejection of your refund.

  • Approved refunds will be issued to your original payment method within 7–10 business days.

4. Shipping Costs

Return shipping costs are the buyer’s responsibility unless the item is defective or incorrect.

5. Damaged or Incorrect Orders

If you receive a damaged or incorrect product, please contact us within 48 hours at hey@cora-world.com with photos.